Privacy Policy

At Pureleaf, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information:

A. Personal Information

✅ Name
✅ Email address
✅ Phone number
✅ Billing and shipping address
✅ Payment details (processed securely through third-party payment providers)

B. Non-Personal Information

✅ Browser type and device information
✅ IP address
✅ Cookies and tracking technologies
✅ Website usage data

We do not collect sensitive personal information such as government-issued identification numbers or financial account details beyond necessary payment processing.

2. How We Use Your Information

We use the collected data to:

✔️ Process and fulfill orders
✔️ Improve our website and services
✔️ Provide customer support and respond to inquiries
✔️ Send updates, promotions, and newsletters (only if you opt-in)
✔️ Prevent fraud and ensure security

Your information is never sold to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytics. You can manage or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. Third-Party Services

We may share necessary information with trusted third-party partners for:

🔹 Payment processing (e.g., Stripe, PayPal)
🔹 Shipping and delivery (e.g., courier services)
🔹 Analytics and marketing (e.g., Google Analytics)

These partners are required to protect your data and comply with applicable privacy laws.

5. Data Security

We implement strong security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure. Always use strong passwords and safeguard your account credentials.

6. Your Rights and Choices

You have the right to:

✔️ Access, update, or delete your personal data
✔️ Opt out of marketing emails at any time
✔️ Request details on how your data is used

To exercise these rights, contact us at info@pureleafco.com.

7. Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📩 Email: info@pureleafco.com
📞 Phone: +44 740 410 5579
📍 Address: Birkdale Gardens, Bolton BL3 5ES

By using our website, you agree to this Privacy Policy.