Welcome to Pureleaf. These Terms and Conditions form a legally binding agreement between you and us for using our website and buying our products. By using our site or placing an order, you agree to these terms. If you do not agree, please do not use our services.

  1. General Provisions

Eligibility and Legal Age
 You must be 18 or over to use our site or buy our age-restricted vaping products, as required by UK law.

Updates
 We may update these terms. Continued use after changes means you accept them. We’ll notify you of significant updates.

Accuracy of Information
 We aim for accuracy in product descriptions and prices, but content may change. Your statutory rights remain unaffected.

  1. Orders and Payments

Placing an Order
 Submitting an order confirms your details are correct. We take this as an offer to buy.

Payment
 We accept Visa, Mastercard, and PayPal. Payment is due at checkout.

Order Acceptance
 We may refuse or cancel orders due to stock issues, pricing errors, or legal reasons. We’ll explain why if possible.

Pricing and Availability
 Prices and stock can change without notice.

  1. Shipping and Delivery

Delivery times at checkout are estimates. Delays may happen due to carriers or other issues.

We’ll provide tracking once shipped.

International Orders
 For non-UK orders, you handle import duties, taxes, and local compliance.

See our Shipping & Delivery Policy for details.

  1. Returns and Refunds

Returns are accepted for unopened, unused products within 14 days of delivery, per your cooling-off rights.

Opened or used items (including vaping products) are non-returnable for hygiene reasons.

Refunds follow our Refund Policy and your rights under the Consumer Rights Act 2018.

  1. Product Use and Safety

Our products are for personal use only. They contain zero nicotine and check ingredients for allergies.

These are not medicines and do not treat health conditions. Consult a doctor if needed. Always follow product instructions and UK vaping regulations.

  1. Intellectual Property

All website content (logos, images, text) is owned by Pureleaf and protected by law. Do not copy or use it without our written permission.

  1. Limitation of Liability

To the extent allowed by law, we are not liable for indirect losses from using our site or products. Nothing limits liability for death, injury, fraud, or breaches of statutory rights (e.g., goods must be as described and fit for purpose).

  1. Privacy Policy and Governing Law

See our Privacy Policy for how we handle your data.

These terms are governed by English law. Disputes go to the courts of England and Wales.

  1. Contact Information

Questions? Reach us at:

  • Email: info@pureleafco.com
  • Phone: +44 740 410 5579
  • Address: Birkdale Gardens, Bolton BL3 5ES