Pureleaf Terms and Conditions

Welcome to Pureleaf! These Terms and Conditions constitute a legally binding agreement governing your use of our website and the purchase of our products. By accessing or using our services, you agree to these terms. If you do not agree with any part of these terms, you must not use our website.

1. General Provisions

  • Eligibility & Legal Age: You must be at least 18 years old, or the legal age for purchasing vaping or herbal products in your jurisdiction, to use our website and place an order.
  • Updates: We reserve the right to modify these Terms at any time. Your continued use of the website following any changes signifies your acceptance of the revised Terms.
  • Accuracy of Information: While we strive for accuracy, we do not guarantee that all product descriptions, pricing, or other website content is complete, current, or error-free.

 

2. Orders and Payments

  • Placing an Order: By submitting an order, you confirm that all information provided (including shipping and billing details) is accurate and complete.
  • Payment: We accept major payment methods, including Visa, Mastercard, and PayPal. Full payment is required upon order placement before any items are dispatched.
  • Order Acceptance and Refusal: We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including limitations on supply, suspected fraud, or pricing errors.
  • Pricing & Availability: All prices and product availability are subject to change without prior notice.

3. Shipping and Delivery

  • Shipping Times: Any delivery times quoted at checkout are estimates only. Actual delivery times may vary due to carrier issues or unforeseen circumstances.
  • Tracking: A tracking number will be provided to you upon shipment dispatch.
  • International Orders: For orders shipped outside the UK, the customer is solely responsible for all import duties, customs fees, tariffs, and compliance with all local laws and regulations.
  • Policy Reference: For comprehensive details, please refer to our dedicated Shipping & Delivery Policy.

4. Returns and Refunds

  • Return Period: We accept returns only for products that are unopened and unused within 30 days of the purchase date.
  • Non-Returnable Items: Due to hygiene and safety standards, any opened, used, or damaged products cannot be returned or refunded.
  • Refund Conditions: Refunds are issued only upon successful inspection and confirmation that the returned product meets our return criteria.
  • Policy Reference: For a full explanation of procedures and conditions, please review our Refund Policy.

5. Product Use and Safety Disclaimer

  • Intended Use: All Pureleaf products are intended for personal use only and may not be resold.
  • Zero Nicotine and Allergies: Our products contain zero nicotine. Users must check for any potential allergies to the specific herbal ingredients contained in our blends before use.
  • Medical Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare professional before using our products if you have any pre-existing health concerns.

6. Intellectual Property

  • Ownership: All content on the Pureleaf website, including the logo, product images, text, and graphics, is the exclusive property of Pureleaf and is protected by copyright and intellectual property laws.
  • Restrictions: You are prohibited from copying, reproducing, modifying, distributing, or utilizing any of our content without our explicit written permission.

7. Limitation of Liability

Pureleaf and its representatives shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Delays or damages caused by third-party shipping carriers.
  • Improper or unintended use of our products by the customer.
  • Any website downtime, errors, or data loss due to technical issues.

Your use of our website and products is at your own risk.

8. Privacy Policy and Governing Law

  • Privacy: Your privacy is essential to us. Our Privacy Policy details how we collect, use, and protect your personal data. By using this website, you consent to the data practices outlined in that policy.
  • Governing Law: These Terms and Conditions are governed by the laws of the United Kingdom. Any legal disputes arising from these Terms shall be resolved in the courts of England and Wales.

9. Contact Information

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us:
  • Email: info@pureleafco.com
  • Phone: +44 740 410 5579
  • Address: Birkdale Gardens, Bolton BL3 5ES